Branche / Store Manager (m/f/n), X²O Germany, Mülheim & Dortmund, NFWF
MAZE –International sucht Kandidaten für die folgende Position:
Branche / Store Manager (m/f/n) NRWF, X²O Deutschland
Vacancy Branch / Store Manager / Filial Leiter NRWF X2O
Great opportunity for an inspiring, hospitable and sales-oriented branch manager within an organization that is in full expansion.
Our customer is a fast-growing retailer in consumer durables with around 30 stores in Belgium and the Netherlands today. They focus on the private market.
What makes X2O so different? An extensive and unique range and high quality standards at a competitive price. In addition, they pay a lot of attention to the training and supervision of their employees. Both the technical aspect and selling are taught in your training at their internal Sales Academy. We are looking for a full-time manager for this store.
INFO
In this position as Branch Manager you are responsible for achieving optimal results in terms of turnover and store image, but certainly also for the quality of your team. You are the business card of the store and you know how to realize the perfect customer journey together with your team. You have what it takes to inspire and advise customers in a natural way and you also have the qualities of a real host. During the week you are closely involved in the sales conversations and processes and you contribute directly to the result of those days. In addition, you spend a lot of time on training and coaching the showroom sellers. This makes the quality of the sales conversation clearly noticeable for every visitor. On weekends you naturally play the role of host with a good helicopter view. You receive all visitors, find out their wishes and requests with a few questions, provide them with a nice cup of coffee or tea and then refer them to the right salesperson / advisor. In the weekend you therefore play a more supportive and facilitating role.
YOUR CORE TASKS ARE
You are responsible for the daily management, this from your commercial point of view and your affinity with furnishing and interior
You train your team in such a way that the customer experiences an optimal quality and service experience.
You manage, coach and guide your team in a for you natural style. This
enables them to provide sound and professional advice. You ensure the correct “in-store communication”, by means of correct price indications and good use of promotional material.
You ensure a high degree of discipline. This both in front of and behind the scenes.
You continuously pay attention to a neat and clear store image.
Every day you need to get the maximum result from your store.
YOU OFFER
You think commercially, act customer-oriented and know how to transfer this onto your team.
You are a real top seller who has the potential to transfer this content to ambitious people.
Experience in showroom sales is an advantage
You are available every weekend at Saturday (3 out of 4)
You have at least 3 years of experience in a managerial role within Retail
You have experience or affinity with interior and design products / concepts
You have a passion for customer service and enjoy exceeding the expectations of a customer
In short:
PURPOSE of the FUNCTION
The store manager is ultimately responsible for managing his team with the aim of delivering an optimal customer experience that leads to maximizing the results of his store. FL does this through a dynamic commercial animation. FL is supported by the AFL.
A. Commercial approach
Greating Customer
Service minded
Sales techniques
Product mix (combination)
Technical knowledge of products
X2O-USPs
Commercial attractiveness of the showroom
POS material and inventory /Cleanliness of the store
B. Management and organization
Planning and Productivity of the team
Assignment of tasks
Procedures
Knowledge of local legislation
C. People management
Communicating and Animating: dynamic & energy
Controlling: delegating & trust
Training and coaching
Evaluation
Reprimand
Recruiting
D. Behavior
Exemplary function: personal behavior, attitude and commitment
Prevention
Listening / dialogue / empathy /Personal organization and taking initiative
Capacity to unite and mobilize
E. Competences
Leading
Organizing
Customer orientation
Problem solving
Result orientation
Persuasiveness
Bei Interesse wensen Sie sich bitte an:
Frau Kirstie de Bruyn: k.debruyn@maze-international.com
Handy: +49 (0)176 54423806